Please read the following documents before proceeding. By starting to fill out this form, we consider that you have understood and agreed to the contents.
Privacy Policy
Global Seek Limited (hereinafter "GSTrade") issues this Privacy Policy as a company providing investment services related to financial instruments. GSTrade respects individual privacy and values our relationship with customers. By offering privacy-related security to our clients, GSTrade strives to maintain healthy transactions with each customer. This Privacy Policy applies to both past and current customers.
Personal Information
When applying for or maintaining a live account with GSTrade, we collect the following personal information for business purposes such as evaluating financial needs, processing requests or transactions, notifying you of products or services that may interest you, and providing customer support:
• Registration information: provided via signup and other forms (including name, address, date of birth, social security number, occupation, assets, income)
• Transaction information: details regarding transactions conducted with us and related communications
We may collect personal information such as account balances, trading activity, inquiries, verification documents, passports or driver's licenses—information necessary for identity verification. Background information about you received from public records or entities not affiliated with GSTrade may also be included. Federal law may require collection of certain information and taking steps to verify your identity.
Cookies
Cookies are small files containing information used by websites to track visitors. GSTrade may set and access GSTrade cookies on your computer to collect information related to advertising and promotions when users visit our website.
Security Technology
GSTrade uses Secure Socket Layer (SSL) encryption technology to protect specific information transmitted. This technology safeguards you from information interception by parties other than GSTrade. We work diligently to ensure that our website is secure and meets industry standards. We also use firewalls, authentication systems (such as passwords or PINs), and access control mechanisms to prevent unauthorized access to our systems.
Information Sharing with Affiliates
We may share the personal information described above with our affiliates for purposes such as account provision, notifying you about new products or services, and complying with applicable laws. Our affiliates include entities controlled by us, our subsidiaries, and companies in which we hold an interest. Shared information may include name, address, transaction and account information.
Third-Party Disclosure
Except as described in this policy, GSTrade does not disclose personal information to third parties. Any unrelated third-party assisting GSTrade must maintain the confidentiality of such information and use it only in the process of providing services.
Regulatory Disclosures
GSTrade may make regulatory disclosures in limited circumstances, thereby providing personal information to third parties in compliance with applicable laws. For example, we may disclose personal information to regulators or law enforcement agencies to respond to subpoenas or other official requests and to protect our rights or property, when necessary. Personal information will not be used for other purposes unless permitted or described at the time of disclosure.
Opt-Out
After agreeing to this policy, you may opt out of certain uses of your information.
■ Details of opt-out (refusal):
If you decline to provide any required personal information or consortium sharing, we may be unable to open or maintain your account and unable to provide our services. While GSTrade strives to ensure that your information is accurate, complete, and up to date, you must promptly notify us of any changes to your personal information.
For inquiries regarding cessation of personal information provision to affiliates or related matters, please contact us as indicated.
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This content is updated periodically.
Risk Disclosure
Global Seek Limited (hereinafter "GSTrade"), as a provider of investment services related to financial instruments, discloses transaction execution risks associated with providing such services.
Slippage
GSTrade aims to provide customers with the best spreads and execution at the ordered rate. However, in highly volatile conditions, execution may not occur at the ordered rate. Price can fluctuate sharply, causing orders not to execute, or execute at a different price than ordered. Similarly, if trading volume increases and liquidity is insufficient to execute all orders at the ordered rate, slippage may occur. Slippage can also occur in stock or futures markets and is not unique to foreign exchange margin trading. On the GSTrade platform, users may set acceptable slippage limits. If slippage is disallowed, orders will not execute at any price other than the ordered rate. To increase execution probability, slippage tolerance must be raised.
Example: if slippage tolerance is set to within 2 pips, execution is allowed only if slippage stays within that range. GSTrade trades with some of the world’s top banking institutions and multiple banks to minimize spread widening during rapid price movements.
Execution Delays
Communication issues with GSTrade may result in delays in order execution. To reduce delays, it is recommended to use a wired computer setup rather than a wireless connection.
Widened Spreads
Although GSTrade strives to offer tight spreads, spreads may widen during events such as sudden market-moving news. Even in normal conditions, active margin and capital management is recommended to manage risk.
Hanging Orders
Placing large orders at once may overload the server, causing execution to be delayed. Orders may appear in the "Orders" window highlighted in red with status "Processed" or "Executed." Even after execution, banks may take time to confirm, causing a backlog in pending orders. Order results may vary depending on order type. If an order cannot be processed within a specified range or time, it may be rejected. If the server accepts the order at the entry price, it will be executed at that point. The orders window will display "Executed" or "Processed." Depending on order type, execution may still occur; delays may simply be due to internet traffic. Placing multiple entries at the same price point may slow or lock your computer or lead to unintended positions. To manage your account, please use the GSTrade trading platform. If you cannot access it, contact us at https://www.gstrade.app/contact/.
Grayed-Out Prices
GSTrade does not intentionally gray out prices; however, prices may gray out if liquidity declines. Rapid price surges or spread widening may result in margin calls for traders. If orders are placed on pairs affected by grayed-out pricing, the P/L may momentarily display zero and flicker until the pair becomes tradable and the system recalculates your P/L balance.
Negative Spreads
When trading using GSTrade technology, prices from multiple top-tier banks and financial institutions are aggregated. Online trading systems are not perfect and may occasionally result in inverted spreads for a brief moment. If a trade occurs at a rate not offered by GSTrade’s banking partners, GSTrade reserves the right to invert such trade’s spread, as it will not deem that trade legitimate.
Trading Desk Hours
Trading operates from Sunday 5:15 AM (EST) through Friday 4:00 PM. During low-liquidity periods, such as weekends, order execution or fulfillment may be difficult.
Pre-Open Prices
New orders cannot be placed while the market is closed. Pending orders placed before the market close will be executed at prices updated prior to market open; new orders can be placed once trading reopens.
Liquidity
During the first few hours after open, many regions may still observe a weekend, resulting in thinner markets until Tokyo and London sessions begin—leading to wider spreads.
Gapping
Sunday’s open price may differ from Friday’s closing price, resulting in a gap. Major news or economic events may cause such gaps, so traders holding positions or pending orders over the weekend should account for this possibility.
Order Execution
Orders typically fill at ordered price; if the ordered price is not available in the market, they may not fill. Stop orders set during Sunday open may become market orders when the stop price is reached.
Weekend Risks
Weekends often bring increased market instability. We recommend closing or reducing positions in advance as a risk mitigation measure.
Margin Calls
GSTrade may issue margin call alerts before reaching stop-out levels. If your margin falls below the threshold after an alert, forced liquidation may occur.
Chart Quotes vs Platform Prices
Two points to note: First, chart display prices may differ from quote prices displayed. Second, some indicators show market price and others display price change percentages. Since market watchers such as S&P or eSignal aggregate these indicators, prices may vary. Failure to account for these differences may lead to unexpected losses.
(End of Section)
This content is updated periodically.
Anti-Money Laundering (AML) Policy
Global Seek Limited (hereinafter "GSTrade"), as a provider of investment services related to financial instruments, issues this Anti-Money Laundering Policy ("AML"). Financial firms are regulated under AML laws; GSTrade declares its commitment to comply with legal AML requirements and adopts policies and measures required under European Union (EU) regulations. GSTrade emphasizes the following:
• Verifying the identity of each applicant—including background, activities, and business-related information.
• Continuously monitoring clients, partners, transactions, and activities to ensure conformity with GSTrade AML standards.
• Keeping detailed records of accounts, transactions, communications, information collection, internal issues, and procedures, securely stored.
• Assessing the risk of ML and client risk levels during transaction processing.
• Applying enhanced due diligence for clients or transactions involving Politically Exposed Persons (PEPs), suspicious individuals, high-risk jurisdictions, or large deposits above thresholds.
• Providing external training for employees—particularly those interfacing directly with clients or partners—on a quarterly and annual basis.
• Collaborating with a designated Money Laundering Compliance Officer (MLCO) approved by regulators.
• Monitoring changes in relevant laws, sanctions lists, and international financial regulatory authorities, and adopting new measures as needed.
• Prohibiting anonymous accounts and maintaining no business relationship with shell banks.
If the MLCO deems a transaction suspicious, GSTrade will report it to the relevant authorities. Where additional AML measures are required in the jurisdictions where GSTrade operates, we comply fully and handle matters accordingly.
GSTrade’s rigorous AML policy aims to prevent misuse of its clients’, partners’, and employees’ financial services for money laundering, terrorist financing, or other financial crimes.
GSTrade recognizes that criminals may attempt to conceal the illicit origin of assets, transfer, acquire or legitimize ownership in any form, posing potential harm or threat to global society.
Important compliance items include:
• Storing applicant input data, uploaded documents, and all transaction-related data, documents, and records for each client.
• Requiring detailed personal or business information for new account applicants (including name, address, nationality, date of birth, ID number, and business nature for corporate clients).
• Requiring submission of identity and address verification documents (proof of existence, shareholder/officer lists for corporate applicants, and other due diligence documents) even before account opening. Applicants may also be asked to complete a questionnaire regarding employment, income, and investment experience.
• Recording all communications between GSTrade and clients or partners regarding financial services, regardless of content.
Deposits to a designated account must come from a credit account opened with an authorized credit institution or from a credit card held in the name of the specific owner or applicant. Ownership confirmation documents may be requested at account opening or thereafter. Withdrawals are normally processed to the same deposit account. Clients are required to provide current identity and address documents before expiration; otherwise withdrawals may not be accepted until updated documents are submitted.
In cases of confirmed suspicious activity, transactions or high-risk behavior, client accounts and activity will be investigated and reported to authorities if necessary.
(End of AML Policy)
This content is updated periodically.